The Refill Process
BYOC
When purchasing in person, you have the option of bringing your own container, buying a container, or taking a free container, if available.
If purchasing online, you have the option of using your own container or buying a container.
Label
Whether you are purchasing in person or online, please label each container with the refill product you want in each container.
Tare
To ensure you are only paying for what you refill, we will weigh the container before each purchase to get its tare weight.
If you are topping off, we will weigh the container without emptying it.
Refill
Once we have your containers, we will refill each of them with their requested product!
Weigh
We will then weigh the container once again and subtract the container’s tare weight so you are only paying for what is filled.
If the order was made online, each container will be filled up to the specified number of weighted ounces. If more than what fits your containers is ordered, a refund will be provided.